Exchange/return policy

Born with the desire to bring customers the best shopping experience, SAAT24H products when sent to customers are always guaranteed to be new, high quality, consistent with the description and images above website.

I. EXCHANGE CONDITIONS
SAAT24H accepts product returns/exchanges with the following regulations:
– Exchange period is within 30 days from the date of receipt.
– Time is calculated from the time of invoice issuance.
– The product is unused, not dirty, with intact labels and accompanying product box/packaging (if any).
– The product selected for exchange must have a value greater than or equal to the exchange product.
– No refunds will be given in case the product selected for exchange is of lower value than the exchange product.
II. EXCHANGE CASES
On SAAT24H side
Free exchange for customers shopping at SAAT24H in the following cases:
– Product is defective from the manufacturer.
– Wrong delivery, wrong product.
– Damaged during transportation.
On the customer side
  In case you do not like the color or want to exchange for another model/product, please support 2-way shipping fees at SAAT24H warehouse (Resend fee is 2$).